Shipping Policy

Thank you for shopping with us! We work hard to ensure your order arrives quickly and safely. Please review our shipping guidelines below:

1. Processing Time

• Orders are processed within 2–4 business days after purchase.

• During high-volume periods (such as new drops or sales), processing may take longer.

2. Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on your location and chosen method.

• Estimated delivery times:

  • Domestic (U.S.) Orders: 3–7 business days after processing.

  • International Orders: 7–21 business days after processing, depending on destination and customs.

3. Tracking Your Order

• Once your order ships, you will receive an email with a tracking number.

• Please allow up to 48 hours for tracking updates to appear.

4. Shipping Delays

• We are not responsible for delays caused by carriers, weather, customs, or incorrect shipping information provided by the customer.

• If your package is delayed, please reach out to the carrier directly with your tracking number.

5. Lost or Stolen Packages

• We are not responsible for packages marked as delivered by the carrier.

• If your package is lost or stolen, please file a claim with the shipping carrier.

• For further assistance, you can also contact our support team.

6. International Shipping

• Customers are responsible for any customs fees, duties, or taxes charged by their country.

• Delivery times may vary depending on customs clearance.

7. Incorrect Address Policy

• Please double-check your shipping address at checkout.

• Orders placed with incorrect addresses cannot be guaranteed for delivery. If your order is returned to us, you may be responsible for reshipping costs.

Pre-Order Policy

Thank you for choosing to shop with us! Please read the following policy before placing a pre-order:

1. What is a Pre-Order?

A pre-order is an advance purchase of an item that is not yet in stock. By purchasing, you are reserving the product before it is officially released or restocked.

2. Payment

• Full payment is required at the time of placing your pre-order.

• This guarantees that the item is reserved specifically for you.

3. Shipping & Delivery

• Estimated shipping dates will be listed on the product page.

• Please note these dates are estimates only and may be subject to change due to production or shipping delays outside of our control.

• Orders that contain both in-stock and pre-order items will be shipped together once all items are available, unless stated otherwise.

4. Cancellations & Refunds

• Pre-orders are final sale and cannot be canceled or refunded once placed.

• If we are unable to fulfill your order due to unforeseen circumstances, you will receive a full refund.

5. Changes & Updates

• We will provide updates on any changes to release or shipping dates via email.

• Please ensure your contact information is accurate when placing your order.

6. Customer Responsibility

• By placing a pre-order, you acknowledge and agree to the terms above.

• It is the customer’s responsibility to review this policy prior to completing checkout.